File a complaint

Bring a matter to the barangay without queueing for it. You will get a reference number straight away, and a message at every stage. Complaints are read at the hall during office hours.

If somebody is in danger right now, do not use this form.

Nobody reads this page outside office hours. Call instead — the tanod outpost is staffed around the clock, and 911 reaches the national emergency line from any phone, with or without load.

911 · national emergency
Barangay hotlines and office hours

Republic of the Philippines · Municipality of Kananga

Barangay Monte Alegre

Online complaint

Form No. BMA-02
Rev. 2026

1 · What happened

Say it in your own words. A clerk reads this — write it the way you would tell it at the counter.

What is this about? *

In one line, what is it? *

What happened? * Stick to what you saw and heard. This is read out at mediation if the matter goes that far — and what is said at mediation is confidential and cannot be used as evidence elsewhere (RA 7160 ss. 415, 422).

Date it happened Leave this blank if it is something ongoing rather than one day.

Roughly what time

Where

2 · Who else is involved

Leave these blank if you do not know, or would rather say it at the hall. The barangay does not act on a name alone.

Who are you complaining about?

Anyone who saw it

3 · Who is filing

The barangay needs to reach you about this — a complaint goes nowhere without somebody to talk to. The Lupon cannot summon two sides when one of them has no name.

First name *

Middle name

Last name *

Sitio *

Mobile number * The hall calls this number about your complaint.

Email address Where your reference number and every update are sent. The letters name the category and never what you wrote.

I declare that this account is true to the best of my knowledge, and I consent to the barangay holding it for this purpose under the Data Privacy Act of 2012. I have read the Privacy Policy and the Terms of Use.

Filing a complaint costs nothing. A knowingly false statement made to a public officer is itself an offence.

Track a complaint

Reference numbers for complaints start BMA-C-. The tracker on the request page answers for all of them.

Open the tracker

What the barangay can settle

Disputes between neighbours living in Monte Alegre — the Katarungang Pambarangay hears these first, before any court will.
Noise, animals, rubbish, drainage, boundaries, and unpaid debts between residents.
Anything the barangay itself maintains: streetlights, roads, the water line.

What it cannot

Matters where one side lives in another barangay or city — those go straight to the office with jurisdiction.
Offences carrying more than one year's imprisonment or a fine over ₱5,000 (RA 7160 s. 408).
Anything already filed in court.
Emergencies. Call, do not write.

File a complaint

Your complaint is on record.